IT HELP DESK &
TECH SUPPORT 

Internet connection issues. File deletion. Trouble updating software. In today’s highly connected world, even a small technical issue reduces business productivity. And larger problems, like server downtime or a distributed denial of service attack, can cost thousands in lost revenue and damage to your organization’s reputation.

When technical issues like these arise, you need someone in your corner working to resolve them. That’s where TCB support comes through in spades. If you have tech problems, we have solutions. Our help desk is open 24/7, every day of the year, to help you correct technical issues—and we mean any issue—quickly and efficiently.

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64% of Americans have never checked to see if they were affected by a data breach.

Joanna Williamson
Los Angeles Customer

48% of malicious email attachments are office files.

MANAGED IT SERVICES

While many IT providers are moving toward the preventive model of support called Managed Services, we’ve being doing this for over 16 years.  We provide your organization with a full-time, fully staffed IT department at a fraction of the cost of running your own. As a company we are always on the job – we never get sick, we never go on vacation and we never quit for a higher paying job.

We know the layered approaches available and we are here to aide you in any IT issues or questions you may have.  We use industry leading monitoring and management systems to deliver the best solution for our clients, whether large or small.  Our technicians leverage the best available resources at our disposal to bring you the transparency and dependability that larger corporations refuse to go without.

We understand that all organizations need to continue to reduce the total cost of ownership while maintaining the users’ experience.  Sometimes essential requirements like data security and compliance make convenience a challenge.  Having real-time information regarding the health of your technology resources and skilled professionals to interpret that information can drastically increase the reliability and security of your business systems.

CONTACT US

TECH SUPPORT

BENEFITS OF TECH SUPPORT
Trouble Shooting
A knowledgeable help desk technician will guide you through common errors to get you faster resolution and better support outcomes. Call or email anytime to be quickly connected to one of our team members.
Remote Support
If necessary, our team can remote into devices to quickly evaluate the source of your issue and put systems back in working order. Top-tier tools allow us to share screens and troubleshoot for you.
Fast Response Times
Our team-based approach to service allows us to respond almost instantly to any event, from login problems to full disaster recovery efforts.
Ticketing System
Ticketed events let you track the status of your incident from the first call to the final resolution.
Other Services

CYBER 
SECURITY

Managed Security services for piece of mind

OFFICE 365

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PHONE 
SYSTEMS

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VIDEO 
SURVEILLANCE

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Cloud
Management

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MEDIA 
PRODUCTION

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CREATIVE
SERVICES

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HELP 
DESK

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HELP 
DESK

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